Refund policy

We hope you enjoy your purchase from B4Sleep. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund or an exchange as long as the product remains unopened. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the
purchase date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email customer service at admin@b4sleep.co
to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

B4 Sleep
Attention Returns
RMA#
35Lapwing Road, Flat 0/1
PA48FY

Please note, you will be responsible for all return shipping charges except in cases where you have received items which don't match your order. We strongly recommend that you use a trackable method to send us your return. 

REFUND PROCESS

After receiving your return and inspecting the condition of your
item, we will process your return or exchange. Please allow at least five 5
days from the receipt of your item to process your return or exchange. From
this period, refunds may take up to 10 business days to appear in your account,depending on your bank or credit card company's processing time. We will notifyyou by email when your return has been initiated.

EXCEPTIONS

If you receive a defective or damaged product, please reach out to us using the contact details below and provide photos so we can assist you with a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please
contact us at:

admin@b4sleep.co